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Promoting quality achievement and performance improvement throughout the organization. |
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Setting QA compliance objectives and ensuring that targets are achieved - KPI. |
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Maintaining awareness of the business context and company profitability. |
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Assessing the product specifications of the company and its suppliers, and comparing with customer requirements. |
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Working with Engineers / Purchasing & Other Dept to establish quality requirements from external suppliers. |
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Handling customer complaints and ensure Preventive actions are implemented. |
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Ensuring compliance with national and international standards. |
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Agreeing standards and establishing clearly defined quality methods for staff to apply. |
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Defining quality procedures in conjunction with operating staff. |
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Setting up controls and documentation procedures. |
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Identifying relevant quality-related training needs and delivering training. |
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Collecting and analyzing performance data and charts against defined parameters and Specification. |
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Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary. |
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Oversee the quality functions including In-coming, In-process, Outgoing and Customer satisfaction. |